Hosted IT Solutions & Support
IT Technology underpins businesses, so it is important that it works well. Eurolink Connect offer dedicated IT solutions and support including hosting of emails and documents, on-site and remote PC support and branded products. Individual solutions include:
Hosted Email Exchange
Secure, scalable, cost-effective emails
Eurolink Hosted Exchange email is an alternative to buying and installing your own email system. Providing email, folders, calendars and contacts, the service is available on PCs, web browsers, and mobile devices, ensuring your inbox is always fully synchronised. Removing the complexities of managing your own hosting, Eurolink email can provide guaranteed service availability, for a low-cost subscription fee per user, per month. It includes:
- Use of a mailbox per user with all the expected features and the option to ‘bolt-on’ additional storage space as required
- Use of ISO27001 accredited UK Data Centres, to ensure maximum, regulated and accountable security
- Symantec anti-virus, anti-spam and anti-phishing software deployed as standard
- Daily backups with ‘granular mailbox’, enabling you to search for and restore individual messages and communications
- Ability to add, remove and amend users in minutes to ensure that you are only paying for the precise number of accounts that you require
- Remote access and availability so you can be online in minutes from any internet connection, Full smart phone support as standard
SharePoint Document Management System
Simple, accessible, maintenance free document management
As an alternative to purchasing additional servers, Eurolink offer Microsoft SharePoint Document Management System, giving companies the opportunity to create, share, monitor and secure any document as standard. Backed-up off-site, SharePoint often forms part of a company intranet; individuals can use it to access company information remotely, dictate who can access specific documents, collate relevant changes from multiple users and centrally control calendars, all from a simple cloud based web portal, which is accessed from a laptop or tablet.
Key benefits include:
- Low monthly cost
- No expensive servers
- No tape backups to take home every night
- Complete control of access and user rights
- Access from anywhere
Staff collaboration made easy with Microsoft® Lync™
Microsoft Lync helps transform simple staff communication into an interactive experience that is more collaborative and engaging, and accessible from anywhere, improving efficiency and productivity. Microsoft Lync provides a single interface that unites voice communications and instant messaging with audio, video, and web conferencing; running independently, or working within the context of other applications and programmes. The system also enables voice and call recording alongside interactive voice routing and UK geographic numbers. From an IT perspective, Microsoft Lync is a highly secure and reliable system that works with existing tools and systems for easier management; provides lower cost of ownership; and enables smoother deployment and migration, with greater choice and flexibility.
Remote PC & Server Support
Specialist PC and Mac support
We use the latest remote desktop control to diagnose and repair faults on PC, Macs and Microsoft Server Products, and can also help with IT issues – particularly with Microsoft Office products. In addition to offering monthly PC support, we can also provide rescue sessions on an ad hoc basis. Efficient and affordable, our support service provides unlimited access to our specialist team, throughout the working week.
Additional Hosted Services
In addition to the services outlined, we can also offer the following:
- Off-site Backup
- CRM Online
- Dedicated servers and rack space
- Server Support
- Domain Names
- Web Hosting
- Spam Filters
Whatever solution you choose, we’ll work to become your ‘IT department’ or act as back-up for your existing one, to help limit faults, downtime and ensure maximum efficiency across the board. We can also help maintain and upgrade systems and recommend new hard and software to suit your business needs. Our team is fully qualified and trained to the highest standards, and we are recognised by and licensed partners of well-known service providers such as Microsoft.
If these services are of interest, or you would like some more information, please call us on 01453 700 800.